Privacy policy
What we collect, why, and how it is stored.
Updated 7 September 2026
What data we collect
- The name and contact method (Telegram or phone) you enter in the request form.
- The description of your task and any files you attach to it.
- Calculator inputs, if you used it and sent the estimate to a manager.
- The page the request was sent from, and campaign tags if you arrived through a link carrying them.
- A technical browser identifier in a cookie — it ties the conversation to your request.
Why
- The only purpose is to answer your request and carry the work through: clarify the task, prepare an offer and run the project.
- We do not sell or pass this data to third parties for advertising.
How it is stored
- Requests and conversations are kept in our internal client system, which only staff can access.
- Files are stored apart from the public site and are not indexed by search engines.
- We keep the data while we work on your project and for a reasonable period afterwards, so the shipment history stays available.
Cookies
- The site uses two technical cookies: one identifies the browser and links it to your request, the second appears once you sign in with a code from your email.
- Neither can be read by scripts on the page. There are no advertising or analytics trackers on this site.
Your rights
- You can ask what data we hold about you, correct it, or require its deletion.
- Write to us through any channel on the Contacts page — we reply and confirm what was done.